PRIVACY POLICY

Please carefully read all terms and policies of KHÁNH NGUYÊN COFFEE stated below to ensure your rights when using our website as well as our services. At the same time, please note that using the website and purchasing products through our website interface means that you agree to comply with all terms and policies of KHÁNH NGUYÊN COFFEE.

The privacy policy of KHÁNH NGUYÊN COFFEE website is effective from:

KHÁNH NGUYÊN COFFEE respects your privacy and is committed to protecting the personal information we hold about you. This includes information we collect through or in connection with our websites, including the homepage at https://khanhnguyencoffee.com/ and any related pages or applications we may provide, along with all products and services we may offer from time to time via our website, social media (Instagram and Facebook), or through any interactions with you (collectively referred to as the “Services”).

Please review the following to understand how we process and protect your personal information. By using any of our Services, whether by accessing our website or otherwise, or by voluntarily providing personal information to us, you acknowledge that you have read and understood the practices described in this policy.

UPDATES AND EFFECTIVENESS OF PRIVACY POLICY

We reserve the right, at any time, to modify, change, or update this policy, and any such modifications, changes, or updates will take effect once the updated notice is posted. Your continued use of the Services after we post any updates constitutes your acknowledgment and acceptance of such changes.

This policy is subject to the Terms and Conditions governing your use of the Services and applies regardless of the means used to access or provide information through the Services.

However, this policy does not apply to information collected about you by any third-party services, applications, or advertisements linked to our Services or websites linked from our Services. The collection and use of your information by such third parties are governed by their own privacy policies and practices, and in all cases, we are not responsible or liable for their compliance.

PERSONAL INFORMATION

We collect personal information when you provide it directly to us, automatically through logging and analytics tools based on your use and access to the Services, from third-party sources, or through your interactions with us on social media platforms.

You have choices regarding the information we collect. When you are asked to provide information, you may decline; however, if you choose not to provide the necessary information required for certain aspects of the Services, you may not be able to use those Services.

We collect personal information from you when you provide it, including when you enter information into website forms, place orders, create an account, or contact us with questions or comments.

For example, you may choose to subscribe to email notifications by providing your email address. You may also register for an account by providing your full name, email address, and password. If you place an order through our Services, you must provide information necessary to process your request, including but not limited to your email address, billing address, shipping address (if applicable), payment information, phone number, and any other information you choose to provide.

If you contact us with questions, requests, or complaints via our website, we collect sufficient personal information to respond to your inquiries, resolve your requests, and handle your complaints (if any).

PROTECTION OF PERSONAL INFORMATION

We use reasonable safeguards designed to protect the security of our systems and your personal information from unauthorized destruction, use, modification, or disclosure. Personal information is protected through a combination of physical, administrative, and technical measures.

However, no method of information protection is completely secure. While we implement measures to protect your personal information, we cannot guarantee that such safeguards will always be effective or sufficient. Additionally, you should be aware that data transmission over the Internet is not always secure, and we cannot guarantee the security of information transmitted through the Services.

CUSTOMER RIGHTS REGARDING PERSONAL DATA PRIVACY

You have various legal rights regarding the collection and processing of your personal information. You may exercise these rights, where applicable, by contacting us using the contact information provided at the end of this Privacy Statement or by following the instructions included in communications sent to you. Please be prepared to provide reasonable information to verify your identity and authenticate your request.

These rights vary depending on applicable law but may include:

  • The right to know whether we process your personal information and for what purposes;
  • The right to know what personal information we process about you;
  • The right to learn the source of your personal information when it is not collected directly from you;
  • The right to access, correct, and update your personal information (as detailed further in the section “Access, modification, and correction of collected personal information”);
  • The right to know with whom we have shared your personal information, for what purposes, and what information has been shared;
  • Where processing is based on consent, the right to withdraw your consent;
  • The right to request restriction of processing or object to the processing of your personal information;
  • The right to lodge a complaint with a supervisory authority.

If you have any questions or complaints regarding this Privacy Statement and/or how we handle your personal information, or if you wish to exercise any of the rights mentioned above, please contact us at:

HOTLINE: (+84) 848 399 365
EMAIL: vp.khanhnguyencoffee@gmail.com